Rebecca Nguyen, Indeed

In this session, you’ll learn how Large Language Models (LLMs) — a type of Generative AI — can help create a hyper-personalized customer experience that connects, engages, and converts.

With a focus on AI fundamentals and practical tips, you’ll gain new understanding of how LLMs can improve the customer experience, automate content creation, and move your personalization efforts beyond segmentation to an experience that is uniquely optimized for each and every customer.  

Session Recording and Slide Deck