Maximizing CRM Efforts: Moving from a Monologue to a Dialogue with Your Customers
Spencer Kollas, Oracle
In this session, you will discover the latest strategies you can implement to strengthen your brand, increase followers, engage the right audience, and position your brand for increased awareness and conversions.
For years people have thought of CRM as simply email marketing, but it is so much more and your customers expect a more integrated experience from you. Learn how you can utilize your messaging across channels and reach the right customers, at the right time, with the right message.